ppkok Terms and Conditions

These Terms and Conditions ("Terms") form a legally binding agreement between the authority operating the ppkok platform ("ppkok", "we", "us") and the registered user ("user", "you").

These Terms apply to the ppkok website, mobile version, and all associated services. By accessing or using the site, you consent to these Terms.

These Terms shall be interpreted in accordance with the applicable laws of Bangladesh. If any part of these Terms is found to be inapplicable or invalid, the remaining parts shall remain fully in effect.

ppkok is an online gaming platform operated solely for entertainment purposes. Our primary commitment is to ensure fair play in a safe and transparent environment.

2.1 Age Requirement

You must be at least 21 years old to open an account or use any service on the ppkok platform. Use of this platform by anyone under 21 is strictly prohibited.

2.2 Registration Process

Each user may open only one account. If multiple accounts belonging to the same person are found, all accounts will be closed and deposited funds may be forfeited.

• Accurate and complete personal information must be provided.
• The mobile number and email address provided at registration must remain active.
• Accounts may not be transferred or sold to a third party.
• It is your responsibility to keep your login credentials (password) confidential.

2.3 Updating Information

If any of your personal details change (mobile number, email, bank account), it is your responsibility to notify our support team immediately. ppkok is not responsible for any delays or issues in transactions caused by outdated or incorrect information.

3.1 Deposit Rules

The minimum deposit amount on ppkok is ৳500. We currently accept deposits via bKash, Nagad, Rocket, and bank transfer.

• Deposited funds must come only from the registered user's own payment method.
• Deposits made through a third party are prohibited and may result in account closure.
• The deposited amount will be added to your betting balance immediately.
• If there is a delay due to technical issues, please contact our support team.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal processing generally takes between 30 minutes and 3 hours.

• Withdrawals can only be made using the same payment method used for the deposit.
• Withdrawals may be delayed if account verification has not been completed.
• ppkok reserves the right to suspend withdrawals during investigation of suspicious activity or fraud.
• Deposited funds may be withdrawn only after being wagered at least once.

3.3 Transaction Currency

All transactions on ppkok are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currency are not accepted.

4.1 Welcome Bonus

New users will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳8,000. To withdraw this bonus, you must wager 10 times the total of the deposit and bonus amount (10x wagering requirement).

4.2 General Bonus Terms

• A user may use any single promotion only once.
• Bonus funds cannot be withdrawn directly; they become withdrawable only after the wagering requirement has been met.
• The validity period of a bonus will be stated in each offer; any unused bonus will be cancelled after it expires.
• ppkok reserves the right to cancel any bonus if fraud or misuse is suspected.
• Conflicting promotions cannot be applied at the same time; please refer to the specific terms of each offer.

4.3 VIP Cashback Program

Regular players can join the ppkok VIP program. The program has four tiers — Bronze: up to 0.2% weekly cashback, Silver: up to 0.4% weekly cashback, Gold: up to 0.6% weekly cashback, and Platinum: up to 0.8% weekly cashback. Users are promoted to higher tiers based on their activity and loyalty.

5.1 Fair Play Policy

All games on ppkok are conducted in a fair and transparent manner. The games use technology from trusted software providers (including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, and others), powered by a Random Number Generator (RNG).

5.2 Minimum and Maximum Bet Limits

Each game has its own minimum and maximum bet limits, which are displayed in the game interface. Bets outside these limits are not possible.

5.3 Finality of Game Results

The result of any completed game round is considered final. If a game is interrupted mid-way due to a technical error, ppkok will verify the server logs to determine a resolution, and that decision will be considered final.

5.4 Sports Betting

The following applies to betting on cricket (BPL, IPL, T20 World Cup, ICC tournaments), football (FIFA events, club matches), and other sports:

• If a match is cancelled, the wagered amount will be refunded.
• If a match venue changes, a decision will be made in accordance with ppkok's own policy.
• Bets confirmed before an odds change will remain valid.

The following activities are strictly prohibited on the ppkok platform:

• Using the platform for money laundering or processing funds from illegal sources.
• Using bots, automated software, or other technological aids to operate games.
• Creating multiple accounts with the intent to abuse the bonus system.
• Attempting to predetermine game outcomes or engaging in illegal collusion with other players.
• Attempting to bypass the platform's security measures.
• Attempting to gain unauthorized access to another user's account.
• Completing registration by providing false or misleading information.
• Reproducing or distributing the platform's software or content without authorization.

7.1 ppkok's Rights

ppkok reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any provision of these Terms.
• Evidence or reasonable suspicion of fraud or suspicious activity.
• Failure to provide required identity or age verification documents.
• Order from a court or government authority.
• Account inactive for an extended period (more than 12 months).

7.2 User's Own Request

You may contact our support team at any time to request closure of your own account. It is your responsibility to withdraw any valid balance before the account is closed.

7.3 Inactive Accounts

If an account remains completely inactive for more than 12 months, ppkok may archive it. To reactivate it, you will need to contact the support team.

The protection of your personal information is of great importance to ppkok. We keep all data secure using SSL encryption.

For full details on how we collect, use, and protect your information, please read our Privacy Policy. By registering, you also agree to our Privacy Policy.

• We do not sell your personal information to third parties.
• Information may be provided to government authorities where required by legal obligation.
• We may use third-party verification services to verify your account information and prevent fraud.

ppkok gives the highest priority to responsible gaming. We believe gambling is a form of entertainment, not a source of income.

If you feel your gaming habits are getting out of control, please visit our Responsible Gaming page. Information on deposit limits, self-exclusion, and support is available there.

• We provide users with the ability to set deposit limits.
• Self-exclusion for a specified period can be requested.
• We maintain age verification measures to prevent anyone under 21 from using the platform.

To the maximum extent permitted by applicable law, ppkok will not be liable in the following cases:

• Interruption to gameplay caused by technical issues, server downtime, or internet disruption.
• Loss caused by the user's own negligence or error.
• Issues arising from faults in third-party software or payment services.
• Losses or lost profits beyond the approved limits.
• Losses caused by sharing user account information with third parties.

ppkok always strives to provide reliable service, but it is not possible to fully guarantee uninterrupted 24/7 service. There may occasionally be brief service interruptions for maintenance.

All content on the ppkok website — logos, graphics, text, software, designs, databases — is protected under the intellectual property rights of ppkok or its licensors.

• Reproducing, distributing, or modifying any content for purposes other than personal, non-commercial use is prohibited.
• ppkok's trademarks or brand name may not be used without permission.
• Game software is protected under the intellectual property rights of the respective game provider.

ppkok reserves the right to amend or update these terms at any time. In the case of significant changes, we will post a notice on the platform.

If you continue to use the platform after any changes, you will be considered to have accepted the new terms. The latest version will always be available on this page.

13.1 Contact

For any questions or complaints regarding these terms, please contact our support team:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

13.2 Dispute Resolution Process

If a dispute arises, please contact our support team first. We will provide an initial response within 72 hours. If a complaint is accepted for formal investigation, we aim to provide a resolution within a maximum of 14 business days.

If a resolution cannot be reached through our internal process, mediation by mutual agreement will be considered as an alternative.

13.3 Applicable Law

These terms and your relationship with us will be governed by the applicable laws of Bangladesh.